Plaster Networks Service Tutorial

Introduction

Plaster Networks Service provides a convenient way to manage your powerline network and to diagnose potentially under performing circuits that can impact your network. For example, subscribers can remotely view the network capacity between each of the powerline adapters in the network. Through the service, a subscriber can determine if a network link is not delivering sufficient capacity (for instance, to deliver a video stream reliably), and then take corrective action to resolve the issue. In addition, the service provides a set of management and configuration features including naming adapters, changing the network password for data encryption, and adding new adapters.


Plaster Networks PLN3 Powerline AV adapters provide an intelligent alternative to other network solutions available today. PLN3 adapters include a dedicated network processor that enable an entirely new range of powerline network capabilities. With this network processor, the adapter can communicate with Plaster Networks Service to provide a range of enhanced performance and management features. The user accesses these features through a standard web browser, without the requirement to install any special software.

Advantages of Plaster Networks Powerline Networking

Compared to other products, Plaster Networks solution offers several advantages resulting from added intelligence in the powerline adapter. Each adapter includes a dedicated network processor that enables a wide range of added features.

 Plaster Networks PLN3 
Powerline AV Adapters
Other Powerline Products

No software to install


Users can manage and configure their powerline network through a standard web browser, using either the Plaster Networks Service or the built-in PLN3 Administration Console.

Most powerline adapters come with a separate software utility that you must install on your PC to configure the powerline adapters. And in many cases, this software may only run on Windows - not Macintosh, and not Unix.

Ease of configuration


Plaster Networks Service provides a single point from which to change the configuration parameters across your entire network quickly and easily. For instance, you can change a network password on all of your adapters with one click. With Plaster Networks, the user does not need to become an expert in powerline networking.


Configuring standard powerline adapters requires the user to install and learn a complex software utility. In fact, most HomePlug AV providers do very little to enhance the core package licensed with the HomePlug technology. Using this utility in some cases requires detailed knowledge of the HomePlug specification.

View and monitor network performance

Plaster Networks Service regularly collects performance statistics across your entire powerline network and graphs the results for review. Users can quickly and easily view the performance of their networks over time and can isolate the slowest links that may need attention.

With other powerline adapters, users may have difficulty determining just how well their network is performing. For instance, does the connection provide enough bandwidth to watch streaming video? Users must typically rely on trial and error - hoping that the network has sufficient bandwidth.

Automatically Diagnose Network Bottlenecks
  
Plaster Networks Service can automatically analyze network performance statistics and isolate potential network problems remotely. Users can benefit from the knowledge and expertise of Plaster Networks Service to optimizing network performance. For instance, Plaster Networks can pinpoint potential sources of interference on the powerline, and then recommending installation of a Plaster Networks IX2 isolator to help resolve "problematic" network links.
  
Other powerline adapters provide no means to diagnose potential problems on the powerline circuit. They rely on the "plug and pray" methodology (instead of "plug and play"), hoping that the adapters work. And if the adapters are not able to communicate, then begins "musical adapters" moving the units from one power receptacle to the other.

Added security
  
As soon as you install your adapters and register your network with Plaster Networks Service, the system will automatically prompt you for a new network password used to encrypt data that travels over the powerline The service automatically installs that password remotely on all of the powerline adapters.

Most powerline adapters ship with the same default password, and they do not provide an easy way to change the password. Users must either install a special software package or coordinate a push-button reset simultaneously across all adapters.   
  
Works seamlessly with other HomePlug AV adapters
  
Plaster Networks adapters use the HomePlug AV standard and interoperate with any third-party adapters that are HomePlug AV compatible. By adding a Plaster Networks adapter to an existing powerline network, users gain many of the Plaster Networks advantages for security, configuration, management, and diagnostics.
  
The HomePlug AV specification ensures that all adapters that conform to the specification can share data; however, each manufacturer provides a different utility for managing the network. And these utilities may not support adapters from other manufacturers.

Plaster Networks uses a range of measures to ensure the security of your powerline network. First, the adapters transmit network traffic using 128-bit AES encryption, with an encryption key that is unique to your network. The adapters transmit network performance and diagnostic information about the powerline network to Plaster Networks Service. The adapters collect performance data (only) from your network, such as the throughput capacity between any two adapters on the powerline. Plaster Networks does not maintain a record in data form of any information accessed, sent, or received by devices attached to the powerline Ethernet adapters. Also, for security reasons any communication between the adapters and Plaster Networks Service must be initiated by the adapter. As a result, the adapters are not susceptible to intrusion from malicious attacks over the network.

To gain a better understanding of the Plaster Networks solution, please follow the steps below to register a powerline network with Plaster Networks Service. All you need is two or more powerline adapters, with at least one of the adapters being a Plaster Networks PLN3 unit. Plug the adapters into any of the power receptacles in your home or office. You may include non-PLN3 adapters in your network as long as they are HomePlug AV compatible. 

Note: In order to benefit from Plaster Networks Service, one of the PLN3 units must be connected to the Internet through a router. Simply connect one of the router's LAN ports to the Ethernet port on one (and only one) of the PLN adapters. The router's WAN port connects to the Internet (most commonly through a cable or DSL modem). 
The router's DHCP server will automatically assign an Ethernet address required by each of the PLN3 adapters.

Note: For optimum performance, do not plug the adapter into an extension cord or surge supressor. These items tend to reduce the powerline network signals sent and received by the HomePlug AV adapter.



1. Sign In

From your browser, go to service.plasternetworks.com to set up your new account.
  • Enter your e-mail address, used to identify your account on the service. NOTE: Plaster Networks does not share this information with third-parties.
  • For new accounts select, "No, I am a new customer" and click, "Sign In."



2. Register New Account

Enter the information to set up your account on the Service and check the box agreeing to Plaster Networks Terms of Service. Then click, "Create Account." You will need the e-mail and password assigned to your account the next time you log into Plaster Networks Service. The activation code is OPTIONAL and is not required to set up an account with the service.



3. My Networks

Once you have created your account, you are ready to register your network. Select "Register Network" on the left side of the tab bar (displayed across the top of the screen). You can register any number of networks under your account.

Note: For security reasons, Plaster Networks requires that you register your network using the same Internet connection as the adapters - for example from a PC connected through the same router as your powerline network.



4. Register New Network

Plaster Networks Service will automatically show the adapters plugged in, including both Plaster Networks PLN3 units as well as HomePlug AV adapters from other manufacturers. 
  • The Service will show only those adapters that share a common network password. Most HomePlug AV adapters, including Plaster Networks PLN3 adapters, ship with a factory-default of HomePlug AV.
  • If you start with multiple PLN3 units having different passwords, the service will automatically select the PLN3 unit connected to the router (along with any other adapters on the powerline network that share the same password).
  • Once you register your network, you may add additional adapters using the "Add a New Adapter" function of Plaster Networks Service. When you add an adapter to your network, you are setting the adapter's network password to match the password shared by the other units on your network.
The following screen provides additional configuration settings for your powerline network
  • Network Name: Use this setting to identify this particular network, especially if you have more than one powerline network configured at your site. In this case, we will use "Example Network."
  • Adapter Name: The PLN3 adapters ship with a default name matching the unit's Plaster Networks ID (PLNID), a six-digit value that is unique to each Plaster Networks adapter. The PLNID is listed on a label on the back side of the adapter, as well as on the sides of the unit. The "Adapter Name" setting provides a convenient way to identify each of the adapters at your site, for instance based on the adapter location (living room, bedroom) or the device attached to the adapter (printer, PlayStation). In this case, we will choose office, living room, bedroom and DSL Modem.
  • The Details column lists the manufacturer of the adapter and a unique value to identify the unit (PLNID in the case of a PLN3 unit, or the MAC address for non-Plaster Networks units).




5. Change Network Password

Once you have confirmed the adapters in your network, Plaster Networks Service prompts you for a new password to assign to all of the units. The HomePlug AV adapters use your unique network password to encrypt messages transmitted over the powerline network. Without a valid network password, new adapters cannot join your powerline network. The network employs 128-bit AES encryption to secure the privacy of your data. Most HomePlugAV adapters ship with a default password of "HomePlugAV", and so Plaster Networks recommends changing this password to ensure the privacy of your network. 

When you reset your network password through Plaster Networks Service, the service automatically assigns the new password to each of the adapters in your network - all at once. If at a later point you wish to add a new adapter to the network, Plaster Networks Service provides an easy way that allows you to reassign the new adapter's password to match that of the existing network.This password will overwrite the default password shipped on the units to ensure the security of your network and eliminates the possibility of an unauthorized party connecting to your network by plugging in an adapter configured with the default password shared by virtually all HomePlug AV adapters (HomePlugAV). The service automatically propagates this new password to all of the adapters in your network.

Note: If your network contains non-PLN3 adapters, then Plaster Networks Service will skip this "Change Network Password" step. In this case, you will want to select the "Change Network Password" command from the Configuration screen (see step 7c) to update the password on all your units, both PLN3 and non-PLN3.




6. Dashboard

The bar chart on this page shows the network throughput (capacity) from one adapter to all of the other adapters on the network (in this case from the office router to the bedroom and to the living room). The PLN3 adapters report this throughput roughly three times an hour and then transmit the measured values back to the server. To view the network throughput in the other direction (to the office router, rather than from), you may click on the corresponding adapter name. For instance, click on Living Room to see the transmission capacity from the Living Room to both the Office and Bedroom.

The icons at the top of the graph indicate the minimum throughput recommended for certain types of applications: streaming music, streaming standard definition video, and streaming high definition video. To the right of the graph, the "TP" column indicates the actual throughput value. This value represents a PHY transmission rate, corresponding to the "raw" data rate across the connection. Taking into consideration error correction and other factors, a given PHY rate has a corresponding TCP/IP rate that is approximately 40-50% lower.

With this chart, a user can instantly see the performance of the network at the time of install, or at any point in the future. 


6. a) Dashboard: Network Throughput Table

Selecting "Tabular View" from the bottom of the Dashboard screen displays the throughput across the entire network in a single table - including the transmission rates in both directions between any two nodes. This table provides a convenient way to see the performance across your entire powerline network in one glance.

You will notice that the send and receive rates between any two nodes are commonly different values because of the asymmetrical characteristics of home wiring used for powerline networking.      


6. b) Dashboard: Traffic Matrix View

The Traffic Matrix graph displays the actual network traffic between every node in the network in packets/second. The system collects traffic statistics multiple times per hour, and then displays the average traffic for each network link over the most recent time period for which the system has data.



6. c) Dashboard: Performance History

Another feature available from the Dashboard screen is Performance History. By accessing this link (toward the top left corner of the Dashboard screen), you can see a list of dates and times when the PLN3 adapters reported performance statistics to the server. Clicking on any of these dates displays a Network Throughput Table for that particular date/time in the past. For a graphical view of historical performance, please see section eight of this document (Reports).    




6. d) Dashboard: Network Activity

On this page, you can see the most recent changes or updates to your powerline network configuration. If you add or delete a node from the network, the service displays a corresponding record. In addition, if an adapter loses power or becomes unplugged without your knowledge, the service will record that the unit is no longer connected to the powerline network. You can also see if the name of an adapter has changed or if the firmware has been upgraded.




7. Configuration

The Network Configuration screen allows you to view information specific to each adapter in your network, and to assign a unique name to each of the adapters. In many cases, you may wish to assign a name that will help you easily identify the location of the adapter, or the device to which the adapter is connected. This way, you can easily identify and measure the network links that may require more bandwidth for applications such as streaming high definition video. 

To change an adapter name, locate the adapter entry using the Plaster Networks ID (PLNID) or the MAC address (for non-Plaster Networks adapters). The PLNID is printed on the sides, top, and back of the PLN3 adapter. Non-Plaster Networks adapters typically list the MAC address on the back label of the unit. Next, enter the new name for the adapter into the appropriate box and click "Save." 

The Status column allows you to see when the adapter was last detected on the network. "Last contact" indicates the most recent date/time that a Plaster Networks adapter contacted the server to relay network performance statistics. Under the default configuration, each PLN3 adapter checks into the server at least three times per hour. "Last Seen" indicates the last time that an adapter (either PLN3 or non-Plaster Networks) was last detected on the network by any of the PLN3 adapters. 

The Network Configuration page provides a quick, easy way to verify that all of the units on your network are functioning and connected to the network. If a unit has not contacted the server or has not been seen recently, then the unit may likely be unplugged or otherwise inaccessible over the powerline.

You may delete the powerline network from your Plaster Networks account by selecting "Remove Network from my Account." By removing the network, you enable other users to register the powerline network under their own account on Plaster Networks Service. For security reasons, each powerline network may have only one registered owner on the service.



7. a) Configuration: Adapter Details

From the Network Configuration page, you can choose to view more specific details about each of the adapters in the network. The Details link directs you to the Dashboard screen for that particular adapter - displaying additional information about the adapter at the bottom of the screen including: the MAC address of the unit, the manufacturer of the unit (based on the manufacturer code included in the MAC address), and the last time that the Service detected the adapter on the powerline network ("Last Seen").

For Plaster Networks units, this page also lists the PLN software version running on the adapter and a list of the most recent dates/times that the adapter contacted the service over the Internet. If an adapter is no longer visible on your powerline network, you can easily see the last date/times that this unit was able to contact the server.




7. b) Configuration: Add New Adapter

By selecting "Add New Adapter" from the top left corner of the main Configuration screen, you can join an adapter to your network by entering its PLNID into the field provided. The service will remotely update the password of the new adapter across the Internet to match the password of the other adapters in the network. To add a non-Plaster Networks adapter to your network, you will need to supply the MAC address and Device Password printed on the back of the adapter. The MAC address is in the format xx:xx:xx:xx:xx:xx, and the Device Password has format XXXX-XXXX-XXXX-XXXX (all capital letters). Once an adapter has been successfully added to your powerline network, you can change its name from the main Configuration screen.




7. c) Configuration: Change Network Password

You can easily change the network password shared by all of the adapters in your network with a single command. By comparison, most other solutions require you to change the password on each unit individually. This feature of Plaster Networks Service provides a much easier, faster, and more convenient way to ensure that you maintain an optimum level of security for transmitting data over the powerline. Simply enter the new password, confirm in the box below, and click Save. You may deselect any adapter whose network password you do not wish to change; however, this action will exclude that adapter from the network.



8. Reports: Link Performance Report

The Reports page provides a selection of four performance reports to choose from. The Link Performance report graphically displays the link capacity between any two adapters in your network. The Link Traffic report displays the traffic sent between adapters over time while the Link Utilization report
shows the utilization of the link based on the traffic being sent through the link versus the maximum capacity of the link. The Link Diagnostics report shows the technical details of each adapter selected as well as the performance, traffic and utilization reports over the last 24 hours. To generate a report, simply select the adapters whose link report you wish to see from the drop down menus and then specify the date range for the graph. When you click on the date field, the server displays a calendar from which you can choose the start date and the stop date. The default is one week from the current day but can range from 1 to 30 days.  Performance data is available for the days that are shaded dark blue. 







Plaster Networks, LLC
935 Hamilton Ave.
Menlo Park, CA 94025 USA
Phone: +1.650.329.9203
www.plasternetworks.com